social We Support Apples! Repairs • Training • Recovery

Social FacebookTwitterlinkedinyelp
18
May

We live in a 140 character world, but as a graphic artist, i’m still shocked at the very “Angelfire” look and feel of many profile pages! Sure, twitter offers a few backgrounds to jazz up your profile, but with the option to upload your own, most Twitters (Tweeters? Twits?) simply tile the image. I’ve even seen examples of having it hanging oddly in a corner, or even worse, in behind the feed, obscuring most of it!

But, if you get someone like me involved, we can make your profile look amazing! Using the guidelines provided by Twitter, some input from you and tools from Adobe, I can make you a custom background that look gorgeous, professional and even branded.

My own Twitter feed is branded for my Apple Repair business with large scale images of Apple products, contact information and graphics that communicate my services.

My wife has a beauty shop, and we’ve branded her Twitter profile with her number one seller, Hair Extensions.

Now, compare these to what they would look like with tiled images or a default background… which one looks better? The ideas are limitless…

Professional: Are you an actor or actress? Why not have your current character shot and show logo in a composition that flanks your feed? Give yourself a self branded twitter profile! Provide your favorite headshot and look like the real deal to your thousands of followers! Security can be ensured by teaching you or your PR representative how to upload the images properly.

Business: Just like your business card and website, your social media should be branded as well. It’s easy to do that with your Cover Photo on Facebook and to a degree your profile shot and banner on Twitter, but don’t leave the background out of the equation. Lets work in your logo and branding with a soft sales pitch!

Personal – Have a favorite picture of you or your family? Have an hobby or interest you wish your followers to know about? Let’s integrate that into a more pro looking background!

With no scaling in costs, this is affordable for everyone. And with no need for me to access your account, your security is ensured, I’ll supply the files and show you how to place them. Contact me today to get started!

Direct: 403-619-9121

Email: info@thestemgroup.com

Comments Off

Another reason to bring your iPhone or iPad to a reputable facility like The Stem has reared it’s ugly head on the web! Last week a lovely women brought in a “new iPhone 5 screen” for me to instal onto her broken iPhone 5. Her description over the phone didn’t add up, and this is what she brought me….

What you see appears to be an iPhone 5 front digitizer. One TINY issue though.. it’s lacking the rather essential electronics. You see, the surface you touch on your iPhone has embedded sensors that read your fingers and transmit that data through cables to the logic board…those are missing from that part.  That there is simply a piece of glass for $54.99.  Unless you have the experience, you may have gone and unwittingly destroyed your rather expensive new iPhone 5 digitizer assembly to find out you’ve been swindled.

 

Thanks to my customer I have traced the fraudulent parts to en E-Bay seller by the name of 1st League Canada, the actual ad is at

 

http://www.amazon.ca/Release-iPhone-Screen-Repair-Replacement-Color/dp/B00B66C33E/ref=sr_1_38?m=A5N6RSIPDTU5B&s=merchant-items&ie=UTF8&qid=1367277418&sr=1-38

 

Thankfully, there are a couple reviews that have called out the seller, but unfortunately this kind of thing is all to common. I’ve had many cases of fake parts being peddled to unsuspecting do-it-yourselfers.

 

Best practice is to take it somewhere where they have the experience!

 

Like The Stem..:-)

Comments Off

You may have noticed my full caps lock Facebook posting, OH THANK GOD! (if you didn’t, be sure to Like my page here!) This was in response to the note that iOS Chief Scott Forestall is leaving!

Those of you who are fans of my page are mostly just everyday Apple users, and may not know the impact this will have on the future of Apple, a very positive impact in my opinion. I am a self described Apple Fanboi, I’ll debate the merits of iOS over Android until I’m blue in the face, BUT, I can also call Apple out for stupid decisions. (iPad Mini for instance).

Truthfully, I’ve been concerned about Apples software direction, not the over all experience, but the look and feel. Fire up iCal, Contact, Notes… whats with the leather look? Why the bastardization of real world items with digital interface? I feels… wrong..and quite frankly, it’s ugly! I’m not the only one who thinks so of course. It’s goes beyond the look and feel, but even the very layout of interface items; silly inconsistencies between version of different devices, a control is in the top left on this device, but the lower left on here.

Apple has priding itself in making the most human interface, the easiest to learn, the easiest for new computer users. If feels lately like that is slipping… but it’s just the inconsistencies and just plain silly skin choices. The over all approach is still there, but given enough time on their path, that advantage is going to slip.

The last while at Apple, Steve Jobs encouraged these interface changes, taking Forstall under his wing. Today, Tim Cook made the correct choice and terminated Mr. Forstall, a bold move that will stop the decline previously mentioned.

While the OS has been slipping in terms of design, the hardware has done the opposite, thanks to Sir Jon Ive, the man responsible for the beautiful hardware currently at your fingertips (unless you’re on a PC of course). For quite some time I’ve been saying that if Jon Ive were to design not only the hardware, but the interface, Apple would be unstoppable.

That happened today.

Replacing Scott Forstall is Sir Jon Ive.

FINALLY!

Can’t wait to see what the future of Mac OS X and iOS looks like now!

Comments Off

It was a beautiful theater, it was an exciting event, and Apple delivered some fantastic products.. but after the excitement died down, I cannot but feel let down. The 13-inch retina display MacBook is fantastic, my desk will soon be graced with one of those awe inspiring iMacs, but in retrospect, that iPad Mini is just plain…meh.

 

When rumors started flying about Apple introducing an iPad Mini, I was the first one to jump up and give a HELL NO, Steve would roll over in his grave.. and I think he’s spinning like a top after that event.

 

With the Mini, Apple has become a follower, they joined the masses of cheap small tablets, a grey area that simply doesn’t need to exists between a smart phone and proper tablet. Beyond entering an unnecessary niche, it also did it every wrong way it could. It could have done two things to take on the competition, it could have matched them on price and delivered a superior product, or it could have matched specs and charged the Apple premium for quality.. a premium I’m always willing to pay for because of that quality. But with the iPad Mini, it’s $170 more then it’s nearest market competitor, and…well.. it get’s trounced in specs! This is NOT the Apple we know and love, something I’ve been concerned about since the death of Steve Jobs.

 

As an Apple Specialist I’ve been asked by plenty of people if they think they should get one, and I have to say NO. Beyond the lack luster specs and inflated price, the repair costs are going to be rather high. The glass and LCD are one unit, and even though this is the future, it’s going to be another factor to consider when buying a device intended for high mobility.

 

Another thing, they mentioned that tablet interfaces on the Android platform are largely stretched out smartphone interfaces, and that’s true, but what do you think developers are going to do to their app interfaces to accommodate the iPad Mini? Just additional headache for developers, an headache started by the Android market and it’s bajillion different screen sizes!

On a positive note however, it is still an Apple product and is built to Apple standards, meaning it’s a beautiful machine compared to the cheap plastic products produced by Google and Amazon. Does this make it worth the $170 premium? No.. especially when another $70 will get you a REAL iPad!

 

Sorry Apple, I’m disappointed. Tim, do your previous leader proud, lead, don’t follow, and for god sakes get Jonathan Ive on the OS Design Team!!!

Comments Off

A couple weeks ago, an associate of mine posted a link to an article by iFixit guru Kyle Wiens. Now, this associate of mine and I love to get into the classic PC vs. Apple debate, and this time he seemingly had some great fodder. iFixit has recently declared the New MacBook Pro “the least repairable laptop ever”. Is this fair? Yes. To a point. Does it matter? Not as much as the geeks cry havoc that it is.

I do take issue with a number of things Kyle says. Although I love iFixit, and use their guides in my own repair business, this article was about as fair and balanced as a Fox News broadcast. Please read it here.

His first point about the display is valid. They have made it even harder to replace, but saying it’s impossible to replace this early in the game is simply silly. Apple has only provided the entire clamshell display assembly as a single part ever since the original MacBook Air and Unibody MacBooks. But specialists like myself know how to shuck it like a salty sea captain and make it yield its components. Even though the latest version has some new challenges, there is no doubt that parts will slowly come to market. After all, check out PowerBook Medic —you will in fact see sub components for these “unrepairable” displays

He then goes on to lament the fact that the RAM is soldered to the logic board, in a day and age where RAM is so inexpensive that the average user is gonna buy as much as they want at the time of purchase. RAM used to be a huge expense, so it was a great idea to have upgradability so a user could invest later on. This is no longer the case. Once again, RAM has been soldered in since the very first MacBook Air, so this isn’t a new issue.

What about the battery? It’s glued in? LYNCH THEM!! Manufacturers have been gluing batteries into their devices for years, shiv it, it’s out. But Apple has trapped it under tri-lobe screws! You mean the same ones that Nintendo and Sony have been using for years? The ones that you can get a driver for off the net for under $4? But $200 for a battery? Yes, Lithium is actually really expensive. And just like there will be cheaper display components, there will surely be cheaper battery replacement services.

Aluminum for recyclingHis final point about the new MacBook Pro being responsible for the death of the Polar bears is laughable. His friends in the electronics industry? Material recyclers have nothing to do with the electronics industry. This is like saying a car isn’t recyclable because the steel body has paint on it. Anyone that has watched more then an hour of Discovery knows that recycling is a multistage process where mixed materials are broken down into their components parts, then those are further refined by other companies. Perhaps that is where he got his statement. Yes indeed it’s highly unlikely an aluminum recycler can handle glass being fused to it, but that’s because they only deal with aluminum that has been prepared by a first stage recycler!

The rest of the article berates the general population for buying non upgradeable, unserviceable, all in one death clocks with slightly over the top phrases such as fused. It’s not fused at the molecular level. It’s taped with strong two-sided tape … hardly an impregnable material.

However, Apple is guilty of one thing for sure—using the word Pro. In the computer world, when we geeks hear Pro, we begin to drool. It means gobs of power, insane clock cycles, breathtaking specs in general, and also one very important thing, OPTIONS. Options to add RAM, storage, cards, etc. And that’s the great betrayal. Don’t label it Pro when we can’t even upgrade the RAM!

But, don’t bitch about Apple bringing about the apocalypse by instigating a new era of disposable computers, because that’s hardly the case. Computers are becoming less serviceable in general, and yes, at some point, they are going to become so small and compact (and as it turns out, they are already!), it will be necessary to consolidate components, shed bulky mechanical bits and trade serviceability for design. Yes, a large majority of computers, even laptops are easy to service, but they are also 5 centimetres (2”) thick and look like something Apple rejected 12 years ago. And you know what? Back in the day, the ENIAC was so serviceable you could WALK inside of it! In the 70′s and 80′s the cry must surely have been, “What do you mean I can’t go buy a component at Radio Shack and solder it myself? WHAT? You want me to replace the ENTIRE board because that one resistor failed? Are you kidding me? Bloody money grubbing bastards!”

Apple is not the only one protecting their devices with the dreaded tri-lobe screws, breakable clips, glued in batteries, impossible to replace LCDs, and I’m sure FUSED glass will be common with the coming Ultrabooks and their super thin displays. As the popularity of ultra mobile devices increases, the serviceability of these devices will decline. The future is rarely larger! It’s always thinner, lighter, faster!

And finally, his last few paragraphs, its call to arms, it’s “let’s hold hands and brace against the oppressors” is correct only in its very last sentence, we will only have ourselves to blame! Actually, we can blame ourselves for it all in the first place. Remember when computers actually lasted 10 years? My 2002 iMac only just packed it in 6 months ago! But damn did we spend a mint on those machines! Remember? Now we have the temerity to bitch about Apple charging $1500 for a laptop and then turn around a bitch again when it fails two years later? And then many of you complain that we can find computers for half that price. Why the hell do you think manufacturers are building throw away devices? Because we bloody told them we don’t wanna spend a dime more then we have to! You honestly think they can build a computer to the same quality for $300 that they did when they were $3,000? THAT’s why it lasted for 10 years, and that’s why they figure we are okay with a limited lifespan, because we are too damn cheap to spend money on quality!

And THAT is why I’m perfectly fine spending $1,500 on a glorious new, thin, powerful MacBook Pro… even though I can’t upgrade the RAM..:-)

Comments Off